Terms of Service

Welcome to KAIYAO.

These Terms of Service ("Terms") govern your access to and use of the KAIYAO website and any products or services made available through our website.

In these Terms, "KAIYAO," "we," "us," and "our" refer to KAIYAO, and "you" or "your" refers to the person accessing or using our website or purchasing our products.

By accessing or using our website, or by placing an order through our website, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these Terms carefully before using our website. If you do not agree with these Terms, please do not use our website or purchase our products.

1. Online Store Terms

By using our website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

You may not use our website:

• For any unlawful or unauthorized purpose

• To violate any applicable laws or regulations

• To infringe upon the rights of others

• To transmit viruses, malware, or other harmful code

• To interfere with the security or operation of our website

• To provide false or misleading information

We reserve the right to restrict or terminate access to our website if we reasonably believe that you have violated these Terms or applicable laws.

2. General Conditions

We reserve the right to refuse service, cancel orders, or limit access to our website when reasonably necessary, including in cases involving suspected fraud, unauthorized activity, or violations of these Terms.

You may not reproduce, copy, sell, resell, or exploit any part of our website, content, products, or services without our prior written permission.

The headings used in these Terms are for convenience only and do not affect the interpretation of these Terms.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, specifications, and other information displayed on our website are accurate and up to date.

However, product colors and appearance may vary depending on your device, screen settings, lighting, or other factors.

We reserve the right to correct errors, update product information, modify product specifications, or discontinue products at any time.

Product availability may change without notice.

4. Prices and Payments

All product prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors or other inaccuracies. If an incorrect price is displayed due to an error, we may contact you before processing your order or cancel the order and issue a refund where applicable.

You agree to provide accurate and complete billing, shipping, and contact information when placing an order.

We reserve the right to refuse or cancel an order if we reasonably believe that the order involves fraud, unauthorized activity, resale activity, or a violation of these Terms.

Payment processing is handled by third-party payment providers. Your use of payment services may also be subject to the terms and policies of the applicable payment provider.

5. Orders and Order Cancellation

Placing an order through our website constitutes a request to purchase the selected products.

We reserve the right to accept or decline an order for reasonable reasons, including product availability, pricing errors, suspected fraud, or other circumstances that may prevent us from fulfilling the order.

If we cancel or modify an order, we may notify you using the contact information provided when the order was placed.

For information about canceling an order, please refer to our Shipping Policy and Return & Refund Policy.

6. Shipping and Delivery

Shipping and delivery information is provided in our Shipping Policy.

Delivery dates and timeframes are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather, holidays, customs processing, or other unexpected events.

We are not responsible for delays caused by circumstances beyond our reasonable control, but we will make reasonable efforts to assist you when issues arise.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Our Return & Refund Policy explains the conditions and procedures for eligible returns, refunds, and order issues.

By placing an order with KAIYAO, you agree to follow the return and refund procedures described in our Return & Refund Policy.

Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.

8. Intellectual Property

All content available on our website, including but not limited to text, product descriptions, photographs, graphics, logos, designs, trademarks, videos, and other materials, is owned by or licensed to KAIYAO and is protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial purposes.

You may not reproduce, modify, distribute, publicly display, sell, or otherwise exploit our content without our prior written permission.

KAIYAO and related brand names, logos, and designs may be trademarks or trade names owned by or associated with us. Unauthorized use is prohibited.

9. User Content and Feedback

If you voluntarily submit reviews, feedback, comments, photographs, videos, or other content to us, you represent that you have the right to provide such content and that it does not violate the rights of any third party.

By submitting content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for purposes related to operating, promoting, and improving our business, subject to applicable law.

We reserve the right to remove content that we reasonably believe is unlawful, abusive, misleading, offensive, or violates these Terms or the rights of others.

You remain responsible for the content you submit.

10. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

These third-party services and websites are not controlled by KAIYAO, and we are not responsible for their content, availability, security, or privacy practices.

Your use of third-party services may be subject to the terms and policies of those third parties.

We encourage you to review the applicable terms and privacy policies before using third-party services.

11. Accuracy of Information

We strive to provide accurate and current information on our website. However, information may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.

We reserve the right to correct errors and update information at any time.

We do not have an obligation to update all information on our website unless required by applicable law.

12. Prohibited Activities

You agree not to use our website or its content to:

• Violate any applicable law or regulation

• Infringe upon intellectual property or other rights

• Engage in fraudulent or deceptive activities

• Attempt to gain unauthorized access to our systems

• Upload or transmit malicious software or harmful code

• Interfere with the operation or security of our website

• Collect or misuse personal information belonging to others

• Use automated systems to scrape or copy website content without permission

• Engage in activities that could damage, disable, or impair our website or services

We reserve the right to restrict or terminate access to users who violate these Terms.

13. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that:

• Our website will always be available or uninterrupted

• The website will always be free from errors

• All information will always be complete, accurate, or current

• The website will be free from viruses or other harmful components

Nothing in these Terms excludes or limits any warranty or consumer right that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, KAIYAO and its affiliates, employees, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or products, except where such liability cannot legally be excluded.

Our liability, where legally permitted to be limited, will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

15. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless KAIYAO and its affiliates, employees, service providers, and representatives from claims, damages, liabilities, losses, and reasonable expenses arising from your violation of these Terms, misuse of our website, or violation of applicable law or the rights of a third party.

16. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in full force and effect.

17. Termination

We may suspend or terminate your access to our website or services if we reasonably believe that you have violated these Terms or applicable laws.

Termination will not affect any rights or obligations that arose before termination.

Any provisions that by their nature should continue after termination will remain in effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies referenced on our website, constitute the entire agreement between you and KAIYAO regarding your use of our website and services, unless otherwise required by applicable law.

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

Your continued use of our website after updated Terms are posted may constitute acceptance of the revised Terms to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable law.

Any dispute arising from or relating to these Terms or your use of our website shall be handled in accordance with applicable law and the jurisdiction that has legal authority over the matter.

Nothing in these Terms is intended to deprive consumers of any mandatory rights or protections available under the laws of their place of residence.

21. Contact Us

If you have any questions about these Terms of Service, please contact us:

KAIYAO

Email: huangwd42@gmail.com

Thank you for visiting KAIYAO.