Terms of Service

Welcome to KAIYAO.

These Terms of Service ("Terms") govern your access to and use of the KAIYAO website and your purchase and use of products available through our website.

In these Terms, "KAIYAO," "we," "us," and "our" refer to KAIYAO. "You" and "your" refer to any person who accesses or uses our website or purchases our products.

By accessing or using our website, or by placing an order through our website, you agree to be bound by these Terms and our related policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these Terms carefully before using our website. If you do not agree with these Terms, please do not use our website or purchase our products.

1. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not use our website:

• For any unlawful or unauthorized purpose.

• To violate any applicable laws or regulations.

• To infringe upon the rights of KAIYAO or any third party.

• To transmit viruses, malware, or other harmful code.

• To interfere with or disrupt the operation or security of our website.

• To provide false, inaccurate, or misleading information.

• To engage in fraudulent or unauthorized transactions.

We reserve the right to restrict or terminate access to our website if we reasonably believe that a user has violated these Terms or applicable laws.

2. Eligibility

By using our website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are purchasing products on behalf of another person or entity, you represent that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, and other information displayed on our website are accurate and current.

However, actual product colors and appearance may vary depending on your device, screen settings, lighting, or other factors.

We reserve the right to:

• Correct errors or inaccuracies.

• Update product information.

• Change product specifications.

• Modify or discontinue products.

• Limit product availability.

Product availability may change without notice.

4. Prices and Payments

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors or other inaccuracies. If an incorrect price is displayed due to an error, we may contact you before processing your order or cancel the order and issue an appropriate refund.

You agree to provide accurate and complete billing, shipping, payment, and contact information when placing an order.

Payment processing may be handled by third-party payment providers. Your use of payment services may also be subject to the terms and policies of the applicable payment provider.

We reserve the right to refuse or cancel an order if we reasonably believe that the order involves fraud, unauthorized activity, or a violation of these Terms.

5. Orders and Order Acceptance

Placing an order through our website constitutes a request to purchase the selected products.

After you place an order, you may receive an order confirmation email. An order confirmation does not necessarily mean that your order has been accepted or that we are obligated to fulfill it.

We reserve the right to accept, refuse, or cancel any order for reasonable reasons, including:

• Product availability.

• Pricing or listing errors.

• Suspected fraud or unauthorized transactions.

• Incorrect billing or shipping information.

• Other circumstances that may prevent us from fulfilling the order.

If we cancel or modify an order, we may notify you using the contact information provided when the order was placed.

6. Order Cancellation

You may request to cancel your order before it has been shipped.

Once an order has entered the fulfillment or shipping process, we may no longer be able to cancel it.

To request a cancellation, please contact us as soon as possible at:

huangwd42@gmail.com

For more information, please review our Return & Refund Policy.

7. Shipping and Delivery

Shipping and delivery information is provided in our Shipping Policy.

Delivery timeframes are estimates and are not guaranteed unless otherwise stated.

Delivery may be affected by circumstances beyond our reasonable control, including carrier delays, weather conditions, holidays, customs processing, transportation disruptions, or other unexpected events.

We will make reasonable efforts to assist customers with shipping-related issues.

For more information, please review our Shipping Policy.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order through our website, you agree to follow the applicable return and refund procedures described in that policy.

Nothing in these Terms or our Return & Refund Policy is intended to limit any rights or protections that cannot legally be excluded under applicable consumer protection laws.

9. Intellectual Property

All content available on our website, including but not limited to:

• Product photographs.

• Product descriptions.

• Text.

• Graphics.

• Logos.

• Brand names.

• Designs.

• Videos.

• Website layouts.

• Other materials.

is owned by or licensed to KAIYAO and may be protected by applicable intellectual property laws.

You may access and use our website for personal and lawful purposes.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit any content from our website without our prior written permission.

Unauthorized use of our trademarks, logos, brand names, images, or other intellectual property is prohibited.

10. User Reviews and Submissions

If you submit reviews, comments, feedback, photographs, videos, or other content to KAIYAO, you represent that:

• You own or have the necessary rights to submit the content.

• The content does not violate the rights of any third party.

• The content is not unlawful, misleading, defamatory, abusive, or otherwise inappropriate.

By submitting content to us, you grant KAIYAO a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute the content for purposes related to our business, including marketing and promotional purposes, subject to applicable law.

We reserve the right to remove or refuse content that we reasonably believe violates these Terms or applicable law.

You remain responsible for the content you submit.

11. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

Third-party services and websites are not controlled by KAIYAO. We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to the terms and policies of those third parties.

We encourage you to review the applicable terms and privacy policies before using third-party services.

12. Accuracy of Information

We make reasonable efforts to provide accurate and current information on our website.

However, our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other content.

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

We are not obligated to update all information on our website unless required by applicable law.

13. Prohibited Activities

You agree not to use our website or its content to:

• Violate any applicable law or regulation.

• Infringe upon intellectual property or other rights.

• Engage in fraudulent or deceptive activities.

• Attempt to gain unauthorized access to our systems.

• Upload or transmit malicious software.

• Interfere with the operation or security of our website.

• Collect or misuse personal information belonging to others.

• Use automated systems to scrape or copy website content without permission.

• Spam, phish, or engage in other harmful activities.

• Circumvent or interfere with website security features.

We reserve the right to suspend or terminate access to users who violate these Terms.

14. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that:

• Our website will always be available or uninterrupted.

• Our website will always be free from errors.

• All information will always be complete, accurate, or current.

• Our website will always be free from viruses or other harmful components.

Nothing in these Terms is intended to exclude or limit any warranty or consumer right that cannot legally be excluded or limited under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, KAIYAO and its affiliates, employees, service providers, contractors, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or products, except where such liability cannot legally be excluded.

Where liability may legally be limited, KAIYAO's liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

16. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless KAIYAO and its affiliates, employees, service providers, contractors, and representatives from claims, damages, liabilities, losses, and reasonable expenses arising from:

• Your violation of these Terms.

• Your misuse of our website.

• Your violation of applicable laws.

• Your violation of the rights of a third party.

17. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

The remaining provisions will continue to remain in full force and effect.

18. Termination

We may suspend or terminate your access to our website or services if we reasonably believe that you have violated these Terms or applicable laws.

Termination will not affect any rights or obligations that arose before termination.

Any provisions that by their nature should continue after termination will remain in effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies referenced on our website, constitute the entire agreement between you and KAIYAO regarding your use of our website and services, unless otherwise required by applicable law.

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

Your continued use of our website after updated Terms are posted may constitute acceptance of the revised Terms to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable law.

Any dispute arising from or relating to these Terms or your use of our website shall be handled in accordance with applicable law and the jurisdiction that has legal authority over the matter.

Nothing in these Terms is intended to deprive consumers of any mandatory rights or protections available under the laws of their place of residence.

22. Contact Us

If you have any questions about these Terms of Service, please contact us:

KAIYAO

Email: huangwd42@gmail.com

We will respond to your inquiry as soon as reasonably possible.